Shipment tracking + ETA chatbot for B2B clients and end customers
B2B clients and end customers ask 'where is my shipment' on WhatsApp; the agent reads your TMS and replies with live ETAs, location, and proactive delay alerts.
Where every shipment, route, and customs form runs itself.
Saudi Arabia is positioning as the region's logistics hub — and the operators winning are the ones whose customer service, dispatch, and customs paperwork run without human bottlenecks. We embed AI at every choke point.
Each one is engineered for your operations, not a generic template. Built around your existing systems, your team, and your data.
B2B clients and end customers ask 'where is my shipment' on WhatsApp; the agent reads your TMS and replies with live ETAs, location, and proactive delay alerts.
Real-time routing engines re-plan delivery sequences as orders, traffic, and exceptions change — saving fuel and delivery hours every day.
Bills of lading, customs declarations, and manifests generated automatically from your shipment data — including ZATCA and Saudi Customs requirements.
Driver-app exceptions (delays, returns, address issues) routed to the right dispatcher with suggested resolutions and auto-comms to the customer.
Vision 2030's logistics strategy puts Saudi Arabia on the map as a global trans-shipment hub. The 3PLs, fleets, and freight forwarders running on email and Excel are about to be priced out by AI-native competitors.
Tell us about your business in 30 seconds. We'll come back with a strategy, scope, and timeline.