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Government & Public Sector

Citizen service that's fast, accurate, and Arabic-first.

Saudi Arabia's digital government program (Yesser, Tawakkalna, Absher) has set a high bar for service quality. Agencies hitting those bars use AI to answer queries instantly, process documents in minutes, and detect fraud before it costs.

Headline outcome
70% faster citizen request handling
What we deploy

What we deploy.

Each one is engineered for your operations, not a generic template. Built around your existing systems, your team, and your data.

01

Citizen service chatbot: queries, appointments, status updates

A WhatsApp or web agent handles the long tail of citizen queries — service eligibility, document requirements, application status, appointment booking — in Arabic, English, Urdu, and more.

02

Document processing for permits, licenses, and applications

Permit, license, and benefit applications parsed via document AI, validated against rules, and routed to the right human officer with all the context already in place.

03

Fraud and anomaly detection in claims and applications

Statistical and pattern-based fraud detection on benefit claims, license applications, and procurement — with explainable signals so investigators act on evidence, not hunches.

04

Multi-language service delivery (Arabic, English, Urdu, more)

Service delivery in the citizen's preferred language — with cultural and contextual nuance tuned for the Kingdom's resident demographics.

Why now

Why this matters in Saudi Arabia right now.

Vision 2030's 'Government Effectiveness' pillar makes citizen service quality a national priority. Agencies that automate routine work measurably outperform on satisfaction scores — and free their officers for high-judgment work.

Let's build

Ready to emerge stronger?

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